Called Richmond Plumbing and Heating after realizing the heat was not coming on in the house. I was surprised and pleased that they were able to send someone the same day. Mike and Keith showed up, assessed the boiler and figured out the issue right away. They went and picked up the part and came right back and finished the job. Everything is in working order and it didn't cost me a fortune! Mike and Keith were professional and efficient. I will definitely call Richmond Plumbing for help with any future issues.
Christine Wynne
After living in our condo for over 20 years my boiler went caput . So my husband and I started to call for estimates and one was more expensive then the other . Our last call was Richmond plumbing “ Joe came and gave us an estimate and all the info we needed . he was very professional and knowledgeable . we decided to go with this company. We set the date and They arrived on time . They were neat , clean , and very organized . They removed our old one and put the new one in . Frank and mike was outstanding . They were very respectful in making sure the floor was covered / not to scratch anything . It was done in a few short hours . Just in time for the winter ahead . Thank you so much in hiring the right men for your company. It makes a world of difference . I will be definitely be referring your company to my friends and families .
Toni Maffeo
We have used Richmond Plumbing & Heating extensively, both for commercial and for residential projects. They are super- professional, knowledgeable, responsive and have never let us down. Having dealt with countless trade professionals, I have to say these people are tops. You get detailed meaningful answers to your questions and more importantly the job is done right the first time. Can't say enough about them- these are our go to plumbing and HVAC professionals.
Gary Angiuli
We phoned Richmond Plumbing with an emergency and the Agent who answered the phone and took down our information, could not have been kinder or more efficient. She scheduled a Technician who came and repaired the issue right away. Joe and John were personable, respectful, and knowledgeable..we were very happy with the whole experience. Highly recommend!!
Jai Sada
I recently had my heat system installed by Richmond Plumbing and I couldn't be happier with the service provided. From start to finish, Richmond plumbing was professional, knowledgeable, and efficient. The installation process was smooth, with clear communication every step of the way. Richmond plumbing took the time to explain the system and ensure everything was working perfectly before leaving. The workmanship was top-notch, and I am confident that the system will serve us well for years to come. I highly recommend Richmond Plumbing to anyone in need of plumbing services, especially for complex installations like a heat system. Thank you for a job well done!
Serena Huang
Definitely recommend. They came to diagnose and repair my mini split units. It made the headache I had from the original installer much easier to deal with. Quick, efficient, professional, and prices were great. The workers know what they're talking about and walked me through each step of the process. Wish I had used them from the beginning. But they'll be my go to for any heating and A/C issues moving forward
anthony d'angelo
Call Richmond Plumbing for help installing a sink in my elderly mothers apartment and received an appointment the next day. Tyler and Justin arrived on time, installed the sink and had things running in no time. They were very professional and respect full and updated me every step of the way. Thank you!
Shelly Rubin
I highly recommend this company. I had a problematic T-Line plumbing issue and I had a scheduled appointment today at 9am. They arrived on time and was done in 15mins Justin and Taylor was the workers that worked on my plumbing and they are very respectful, professional, highly skilled and excellent workers.
Jonathan Ramirez
Had a new HVAC system installed by Richmond Plumbing and Heating in March 2024. 1st class all the way through from the consultation all the way through delivery of the unit. 1. When I met with Joe Vento, he was on time and thoroughly explained to me what he proposed and what he felt I needed. I previously had a unit that was undersized and was concerned about making the same mistake. He told me what would work and what would be overkill (thus avoiding any unnecessary costs). 2. The installers were top notch. Friendly, considerate, professional, and post-install they cleaned up everything. The place looked better after they left vs when they came in. The installation, in short, was great. 3. Cost. Compared to other proposals I received, Joe's pricing was the best when comparing apples to apples. 4. Most importantly, everything works great! With our crazy weather the past month I had the opportunity to test both the heat and AC. The furnace heated the house perfectly and converse is true for the AC. I would not hesitate to use this company again.
Anthony Contarino
You guys were great , thank Joe for me. He’s a gentleman and the rest of the guys that did the work at my house. All were professional respectful and very good at the job they did. My wife and I are very happy with the work. I would definitely recommend Richmond Plumbing and Heating Company and use you going forward thank you and thank Joe
Ronald Calder
Tyler and Jerry were incredibly professional, patient, kind, and informative. They were called in through Reed Plumbing and fixed our bathroom leak within hours. They cleaned up so well that you couldn’t even tell work was done minutes before! We will definitely keep their number handy for any future occurrences.
Adrienne Joseph
Today, I had my Weil McClain boiler serviced by Richmond Plumbing and Heating. Jesse Benitez did the work and he did a fantastic job replacing my expansion tank. In the process, he discovered that the water flow was not forceful enough so he replaced some piping. He is very knowledgeable and he took his time explaining how my system works. He is definitely an asset for Richmond Plumbing.
FRANK CANNIZZARO
Called upon Richmond Plumbing to replace a bathtub drain that was leaking. As in the past, they responded promptly, honestly,and courteously. The 2 young men Carmine and Jack were well skilled and very professional. They kept the job neat and clean as well. I will always use them for my plumbing needs.
mark murasso
Mike was knowledgeable, courteous and thorough in his assessment and more importantly, in dealing with the 89 year old resident of our home. He arrived early and quickly assessed the severity of the issue and proposed realistic and orderly solutions that wouldn’t unnecessarily turn our home upside down. I look forward to working with Steve and the team at Richmond Plumbing.
Frank Lazzara
Joe D and John were fabulous, efficient, knowledgeable, they got my stackable Washer and Dryer in a very tight spacwithout and damage to my new unit I called 2 other plumbing companies and neither one wanted to do this job. I am so pleased and happy I found a wonderful plumbing company. I would recommend them to my friends and family
carole zampella
Great service! Great problem solvers! We had a problem with the drain water from our new washing machine. Tyler systematically determined that the problem resulted from an area where one drain line entered the standpipe. He corrected it and all is good now. Very satisfied customer. Definitely recommend!!
Steve Rubinson
We had an emergency flooding situation in our basement on a late sunday night. Called Richmond plumbing and 45min later Tyler was in our home assessing and fixing our issue. He was professional, courteous and knowledgeable. He did not want to leave until our issue was completely resolved. Highly recommend Tyler and Richmond Plumbing!
Jennifer Pisculli
I have used Richmond plumbing for quite a few years. This time I Met with owner Joseph for installation of a new boiler. Very professional, took the time to listen to questions and concerns, great person! He sent Frank (who installed our new water heater 2 years ago) Jason and I believe James ( I'm sorry if that's the wrong name) and they were great! Professional, friendly, listened to ask my questions and concerns, very knowledgeable and answered all my questions and concerns. Overall great experience. I would recommend Richmond plumbing and heating.
Diana Rivera
Super fast service, technicians were extremely knowledgeable and friendly. Would love to have signed a contract with them if I wasn't already locked in with the other company who did not respond accordingly and told me that because I did not have the service contract on the heaters that we would have to wait until next week. Both water heaters went that day, and all I got was we can't help you. Richmond plumbing took care of us the same day as if it was an emergency. You know why, because it was. Thank you so much Tj Matos
TJ Matos
If there were 10 stars I'd give it to them! Can't say enough good things about Joe and his guys. Recently had an issue with our heater and called Richmond Plumbing and Heating. The tech, Jesse came out and diagnosed the problem right away and ordered the necessary part. Thankfully it wasn't the dead of winter so we could manage until the part came in. With the part installed, the heater was back to normal operation. Professional, quick, reliable service calls are what customers expect and Richmond Plumbing and Heating accomplish that.
george simon
Richmond Plumbing was on time with excellent quality work, very neat and professional when installing my Central Air and Heating systems. My questions were received with their interest and their responses were easy for me to understand. They cleaned up both areas inside and outside my home after installing both systems. It was as though they were never there. Thank you so much Jesse, Christian, Frank & Rob for your excellent knowledge and Service. Suzanne Marano - Staten Island. 9/11/23
Suzanne Marano
Another great job done by Richmond Plumbing and Heating! After they diagnosed the issue, was advised to contact Moen for replacement diverters, rather than spend more time and money on the problem. Once the Moen parts arrived, RP&H came back to fit the new parts and fixed the problem! Highly recommend and will definitely use again in the future.
Neil Chatterton
Called Richmond to move washer drier from upstairs to downstairs, install new toilets and vanities, faucets and slop sink. They were fast, professional, and kept the house clean, for a great price. Couldn’t be happier with the service; nice to see people still take pride in their work. Thankyou guys!
John Caroccia
The Richmond Plumbing Team from my initial call to their office coordinated with me the best approach needed to replace a tub drain in a tenant occupied apartment. The building is a 1920's 2-Family era building, and the tub drain location and replacement can require much work, knowledge and skill to make a proper and timely repair. The Richmond Plumbing Team brought it all and their A Teams approach reinforces why they are my first call.
Robert Patterson
This company is one of the better companies to utilize primarily because of its customer service. Within this day and age where every company is making humans communicate with artificial intelligence, they remain centered on human to human communication. I received a call, reminding me of the annual evaluation, and we scheduled a date. The representative was punctual, and he explain what he was doing, as well as clarified any terms that is not known to the average layman. As a result of this, I will absolutely recommend other people to use their services.
? BUFF
Since moving into my house in 1994 I have experienced water backups despite having several sump pumps which tended to overheat during continuous and heavy rain storms. Many plumbers have come and gone with poor band-aid solutions and little insight around the real problem. Last summer Chuck Plugues from Richmond Plumbing took a different approach. He was determined to figure out the root cause and would not accept a "we'll manage the water after it backs up solution". While doing another important plumbing job in my house, he came up with an idea that required some digging but eventually found broken PVC pipe that terminated two feet underground in the middle of my lawn. Rain water had no where to go except backup into my house and engage the sump pumps. Chuck and partner Anthony Fahallah found the problem, replaced the pipe and built out to a point of safe release. This was about nine months ago. Since that time, the sump pumps have never engaged, NEVER! When we have heavy storms, the water flows through pipes freely and releases away from the house. To sum up, we had 28 years of water backup. Thanks to Chuck, Anthony, and team from Richmond Plumbing, I am able to take naps during major storms without hearing the screaming sensors and sump pumps. Thanks Chuck: You are the best!
Ray Anello
Richmond Plumbing was here to replace our 13 yr old boiler and hot water heater. The boiler stopped working in the middle of the night on Friday when it was 33 degrees outside. We called Saturday morning and someone was here to try and help that afternoon. First thing Monday the owner was here, reassessed the situation and worked with us to replace both items. After we discussed all of our options, he ordered replacements immediately and made sure his crew was here first thing Tuesday to do the work. The job would take two days so they worked with our availability and completed the water heater installation on Thursday. I have nothing but good things to say about the workmanship and everyone I had contact with. They made sure, both days, that everything was in working order before they left and took the time to explain everything they had done. They left my basement as they found it - no debris, no mess. Last, given the urgency of the situation (no heat or hot water for 3 days) that did not appear to factor into the cost. We did our research and can say with confidence that we did not overpay for their services. I would definitely recommend them - skilled individuals and just all around good people.
M N
I had a leak in my utility room from a sewage ejector and one of the pumps to my french drain system was not working. Joe and Tyler from Richmond Plumbing handled both issues quickly and professionally. I have used many plumbers in the past, but I must say that Joe and Tyler were among the best that I ever worked with. I will definitely be calling Richmond Plumbing and asking for Joe and Tyler for any plumbing needs I may have in the future.
Joseph Antonakos
I needed to replace my water tank. However, I wanted to know if it could be moved into the same closet as my furnace. This would require shifting my furnace over to make room and reinstall all the plumbing. After contacting Richmond, they sent their VP Joe Vento the same day. He was very professional and knowledgeable. He clearly explained to me how it would get done and gave me a very good price. A few days later they sent their technician Frank to do the work. Frank is AWESOME!! He addressed everything that I spoke about with Joe and the way I wanted it. VERY HAPPY that I called Richmond Plumbing. They will definitely be the ones I will call whenever I need something. Thank You Richmond Plumbing and Heating!!
Philip Scrimenti
I am very satisfied with the services provided. Susan, the office manager is courteous, understanding and easy to talk to. Services provided are top notch and value for the money. The workers are insured, certified and reliable. I gave them the maxim-able stars and highly recommend them.
Bala Sriram
The service was competent, efficient and courteous. Initially, I was dissatisfied when I still had a leaky faucet after paying them over $200 to fix my leaky faucet. When I communicated this, they went above and beyond to ensure that my faucet was fixed (after a special appointment with lots more troubleshooting) and that I was satisfied. In the end, they provided outstanding customer service that I was more than satisfied with.
Jessica Russ
Highly recommend. The company is very professional, punctual, responsive and honest. The licensed master plumber, Gabe is highly skilled at what he does and has a great personality. I am not affiliated with Richmond Plumbing in anyway just a very satisfied customer. Honestly, you really can’t go wrong with them and will be highly satisfied.
Steven Schultz
I can’t say enough how lucky I’m to have found Joe from Richmond Plumbing and Heating Co. I’m an investor, buying houses that often need a lot works especially for plumbing and heating system. I googled and they were the first on the list. So I called and Joe showed up promptly, he was very knowledgeable and professional, not only gave me a reasonable price, but also delivered a quality work, and were all done in a timely fashion. I have them to take care of all my plumbing works for every house I purchase ever since. Joe and Richmond Plumbing and Heating Co is very responsive, reachable, and reliable. Highly recommend to all the homeowners.
Irene Vuong
I cannot say enough wonderful things about this company. I recently had a new air conditioning unit installed in my home and the job was done beautifully. Christian and Mike were polite, professional and very neat. I couldn’t ask for a better price either for such quality work. They even found a pipe not connected on my furnace, which was leaking carbon monoxide and immediately repaired it for me, before I knew. They were truly lifesavers. With temperatures expected to reach 90 degrees this weekend, I am so thankful for their quick service as well. I’ve had several of their guys out to my house for repairs and I’ve never been less than thrilled with their quality of work. They’re the only company I’ll ever use for HVAC and plumbing.
Susan Broderick
I have had Richmond Plumbing fix several plumbing issues over the years . All of them were taken care of in a timely manner. All were fixed with qualified employees and left the residence in clean and operating condition . In addition to having several central HVAC units serviced over the years , we have recently had 2 new central AC units installed by Richmond Plumbing . Removal , install , equipment and price were all excellent . The most value would be the staff . From Joseph Vento , to all the service guys in the field . Everyone is friendly, professional and they all do a wonderful job. I am happy to recommend Richmond Plumbing to friends and family.
Darrin
The gal in the office was very helpful & pleasant, and plumbers arrived within a half hour to address a leak at my mom’s house. The plumbers, Tyler and Joe, did an excellent job. They were very professional, courteous, and respectful of the property (very little damage for the work that was necessary). We are very pleased with the work and this company. Thank you!
Diane Downes
I have found Richmond Plumbing and Heating Co. online when I had an emergency. This company is 24/7. Owner showed up in less than 2 hours, checked the leaking water heater and started draining. Quickly detailed estimate and gave me a fair price. His crew replaced the water heater this same day, the work also required to modify gas, water and vent pipe. Very professional and knowledgeable, honest guys, who clean after themselves. A week later I used them to clean the boiler. Do I recommend them, will I use them, 150% Yes. Thank You Richmond Plumbing
Miroslaw Krawiec
My mom woke up to the living room smelling like gas. National Grid came out and was not able to locate the source of the leak and warned that they would have to shut down the gas to the whole house unless I could get a licensed plumber to arrive within 30 minutes. I had heard of Richmond Plumbing through the grapevine and called them after several other companies could not get to us so quickly. Richmond Plumbing sent one of their teams out ASAP, and we never looked back. Ultimately, we worked with Gabe who did a very thorough and comprehensive investigation and found the culprit. His professionalism, skill, and genuine care for his customers are unmatched! I will definitely be recommending Richmond Plumbing to everyone I know!
So Young Kim
Richmond Plumbing is an amazing company. It is a company that I can trust and rely on. They come and do what they are called to do. They do it all. From installs to annual boiler inspections & RPZ valve inspections anything & everything plumbing. I never had a problem with them ever from the girls in the office to the service technicians or the owners. I personally think that they are amazing.
Douglas Thompson
I have been a customer for over 10 years now, managing a family home at a distance with family still living in it. Richmond P & H have made this so much easier by their professionalism and responsiveness to my needs. I come from a plumbing family, so I know more than a little about the trades. Richmond P & H is an outstanding company that I expect to hire for many years to come.
Arnold Goldman
I had a pipe leak on a weekend, and Mike Fernando was the plumber that came. He was definitely the best plumber that I have encountered. He was on time, took his shoes off, kept his mask on, explained every little step along the way, double checked his work before leaving. His workflow appears well thought out and concise. 100% Top notch. I would highly recommend using him and this company.
Norman Yu
I had a sewer backup in the basement after the storm Ida on 9/2/21 and had a few plumbers who came to the house but did not resolve the problem until JOE D and AIDAN from Richmond Plumbing. They are not only professional and honest, but they are also very friendly and courteous. They provided a solution and a way to install a sump pump to the sewer last week. It hasn’t rained after the sump pump was installed, odor from the sewer was gradually reduced after installation, and was definitely well installed. Thank you, JOE D, and AIDAN. They both absolutely deserve 5 stars, and I will always call you guys for my plumbing needs. 😊
Michel Yu
From the second Mike and Jimmy walked in they were professional, courteous and sympathetic to my problem. They went above and beyond to fix what was a very hard and time consuming plumbing job. They cleaned up and even worked with me on the price when I told them I was hurt at work and have been out and money was very tight. Definitely recommend them 110% and will never use another plumbing company.
Jeffrey Platto
Called Richmond Plumbing for clog in kitchen sink. Joe and Vic arrived on time and removed clog. Joe suggested that pipes under sink should be replaced. I made appointment for last Monday and Zach replaced pipes. Noticed leak next day and Zach returned to repair it. He said leak was from a rotted pipe that he did not replace. Tried to fix it but was still leaking next day. I called Richmond Plumbing again and office arranged for Zach to come back and replace pipe. Zach and Timmy were very courteous and professional. Pipe was Replaced and tested for leaks. Everything was ok. I will only call Richmond Plumbing for all my plumbing needs. The office staff was very courteous and the plumbers are very professional. They cleaned up each time they finished a job.
Joel Schare
Excellent Service – Finding water in my garage, I called Richmond Plumbing & Heating and received a quick appt. for the next day. The plumbers, Vince and Mike arrived early. They immediately began a house inspection to determine the source of the leak which turned out to be a cracked pipe in the dining room soffit. Extreme care was taken to protect the rugs and furniture and to only open the part of the wall necessary to remove and replace the broken pipe. Vince and Mike answered all our questions and were competent , courteous and professional. Overall, the service was timely and efficient.
Thomas B
I had Richmond Plumbing and Heating to check my not functioning air conditioning earlier today. What a truly terrific experience! Last night I had a friend of a friend look at my system, and he told me I'd need to replace my entire system, which turned out to be a huge and expensive lie. Joe came in, cleaned and recharged my system, and it's working like new. He also saved me from someone, supposedly a "friend " who was trying to charge me $ thousands. Joe, thanks for being amazing during a heat wave. From now on, Richmond Plumbing and Heating are #1 with me.
John Cerbone
We have a very old home...with some very old plumbing/pipes. Joe D and his assistant Victor were able to unclog a major clog in our bathroom tub AND bathroom sink. They worked very hard to do so and had to access the clogged pipe in an area that was difficult to access and work in. They kept at it until all was well and left everything neat and clean before they left. We are grateful for the fine service they provided to us!
Laura Saccone
It's Father's day and my water heater starts to leak. Basement is flooded and tried to call a few plumbing companies. Some places didn't respond or didn't even want to be bothered. Finally I called Richmond Plumbing and right away I was in contact with a plumbing professional (Mike). He was very open and honest with the cost and within the hour he was here with a new water heater. Another hour later the new water heater was installed and the old one removed. It so nice to have someone who really cares about their craft and wanting to do their best. I would recommend Richmond Plumbing any day...especially if it's an emergency. Thank you again Mike!
Peter Louie
When looking for a professional service you want to make sure of a few things. The job gets done right the first time and you will not be sold a false bill of goods for a repair you don't need. That's what sold me on Richmond Plumbing from the very first time I used them. Their honesty, professionalism and speed of service. The professionals at Richmond Plumbing treat you like family. They get the job done and are very friendly and honest when going through what needs to be done, how it will be done and all in a neat, clean package. If you are looking for a plumbing company on Staten Island Call Richmond. Every person I have dealt with has been phenomenal. They are the only plumbing company I use.
Christopher DiToro
I tried to clear shower drain clog on my own and ended up getting snake stuck in my pipe! Mike from Richmond plumbing came and did an excellent job of getting the snake out.he was professional and didn’t make me feel like a dummy for getting snake stuck. Saved me from ripping up walls and probably saved me from my wife divorcing me. Next time I have a clog I will just call Richmond plumbing right away.
Dominic Papandrea
Richmond Plumbing, Heating and Cooling Corp. did an excellent job with the installation of my new heating system after I had issues with my old boiler. I was so glad to have such a quick response time after the heating system malfunctioned during the coldest part of the winter. Everyone I interacted throughout the process carried themselves in a professional manner. All COVID safety protocols were followed during the installation process and the installation was done in a timely manner. I would definitely choose Richmond again for any heating system issues.
Claudia Goudas
Plumber ( Gabriel ) impressed me right from the start by coming to the house exactly at the time he said he would . he followed all safety covid protocols, was very knowledgeable and professional. He knew exactly what he was doing , explained everything to me and called back with a follow up . Will definitely use Richmond Plumbing in the future, highly recommend this business.
Ilya Shneyderman
I've used Richmond Plumbing on several occasions. They are quite professional and respond in a timely manner. I feel particularly comfortable with Joe D. who has been to my house a couple of times. I've found him to be very professional, knowledgeable, honest and quite helpful with his advice!!
Sam Sued
I've used Richmond Plumbing etc al a couple times in the past few years, and recently to have an old stove gas line disconnected & capped in my deceased parents' home. The licensed plumber & assistant were nice guys who were puntual, efficient, & did a great job. I'd recommend them to anyone, so keep them at the top of your list & place them in your cell. Thanks! Rich Barton
Rich Barton
The technicians arrived on time. They diagnosed the problem immediately and worked on a solution. The person who answers the phone knows how to treat prospective clients with respect. She made scheduling an appointment painless. Based on my interactions with the professionals this company employs, I will be doing business with them when the need arises.
Juan Pastor
I had called another contractor to give me a estimate on a new furnace. They gave me what I thought was a good price, then I decided to call Richmond plumbing. Joe Vento explained everything to me and even told me that the other company I called was a good company as well, I respected his honesty . He gave me a price of 500.00 less than the other company. I decided to go with Richmond Plumbing. Steve and Frank arrived on time and did a great job. They removed my old furnace and cleaned the work area. They explained how the furnace and thermostat worked and tested the equipment before they left. I definitely will use Richmond Plumbing from here on in.
Bryan Schechter
Richmond Plumbing restored my heating system (steam boiler) by replacing certain components that had broken, e.g., the automatic water feeder. Jessie and his helper arrived on time, were personable and friendly, and performed their tasks with great skill. An entirely satisfacory experience. I highly recommend this company.
Leonard Postiglione
Absolutely fantastic experience with Zach (I hope I spelled it right). We had an emergency situation with our main line backing up and water leaking into the house. We were lucky enough to have him come in a 1/2 hour when the company we originally called cancelled last minute. Zach was prompt, efficient, and respectful of our home. I’d call in a heartbeat if we have that happen again. We’ll definitely be using this company for our yearly maintenance.
Darren Colvil
I’ve called Richmond Plumbing for everything from minor repairs to major issues. The office staff is always courteous and helpful. The men who came to do the jobS were respectful and clearly explained what needed to be done and any options that I had to consider. I have never been disappointed and will always call them for work in my home.
Susan S
This is the first time that I used the company's service based on the positive reviews I saw. I had a leak from the upstairs bathrooms dripping into my living room. Mike and team were very professional, they did a series of tests to identify the source of the leaks and were able to effectively fix the issue. Their service was great, that I also them to change a couple of old faucets while they were at it. Their pricing was fair and reasonable. I Highly Recommend them.
Karim B
Moved to a new apt. and heard what sounded like slow but hard dripping/ticking in the wall. It worried me. Even though I'm out of state, I turned to my friend (not the first time), the owner of Richmond Plumbing. He broke it down like a scientist. Knew exactly what I was talking about and didn't make me feel foolish.
V. H.
I don't even know where to begin to describe how satisfied my wife and I are with the wirk these guys did at our home. From the first day they arrived to give us an estimate,We got good vibes from them. There were orofessional on a level that sometimes,is not felt with other companies. They did an EXCEPTIONAL JOB AND WE HIGHLY RECOMNEND THEM. Thanks guys... YOU ARE THE BEST!!!!!
GIUSEPPE LULLO
Steve and his team were prompt, professional, and friendly. The job was finished on time and came in at the lower end of the estimate. The workers followed diligent covid protocols which gave me an additional level of comfort with their considerate and professional approach. They came highly recommended, and I understand why!
Ralph Azzara
Time and time again I have had boiler and hot water furnace issues. Richmond has been super responsive to my issues and they are always available to talk and try and troubleshoot the problem. Just today my building had no hot water, I called them up and they were here within an hour. An hour!!! Amazing timing - these guys always seem to be there when you need them and they are always willing to share their knowledge for DIY jobs. Great company, great efficiency.
Drew P
We recently had all sorts of problems with our A/C with all the hot weather in July. Richmond plumbing was very responsive and sent someone out to check our filters and then again to check the freon on the A/C unit. It ended up being dirty coils and they cleaned them and now our A/C is working perfectly. It is very much appreciated with a 2yr old and our mother/mother-in-law living with us in this heat! The guys were also wearing appropriate PPE which was also much appreciated.
Spyro & Kim S
My toilet tank flushing mechanism needed replacement because the tank gasket started leaking. I called Richmond Plumbing who I have used several times before. Zak and Joe were assigned. They came right away, fixed the mechanism. They were very professional, courteous and responsive. I was very satisfied and will always call Richmond Plumbing again. Thank you. Gabe Arout
Gabriel Arout
Richmond Plumbing understood my needs to inspect a Boiler and to get a Building Dept approval asap. Everything was smooth until the Pandemic hit and stopped everything. Carrie was great on keeping me informed of the process. She was very patient with me and calmed me down. I will definitely use Richmond Plumbing and recommend them highly.
Frank Forte
Mr. Mike was prompt and courteous. The crew came on time as promised, and completed the job quickly. Everything was done in less than six hours from the time they came and gave an estimate to the time the boiler was installed. Very professional and responsive. Excellent service. Highly recommend them.
Hetal Naik
Not everything in life is cheep, affordable and free but i have to say Richmond Plumbing really does care about tough decision makings and the care for others needs and wants. And to top if all off, their staff is incredible with responding to those needs and wants. Thank you for your services
Yomaris Soto
I would like to thank and compliment Joe and Zach for their professionalism and care. I needed help with a first floor leak coming from a second floor bathroom. Because of the layout of the house it was not a simple diagnosis, and Joe's determination not to destroy my house to find the source of the leak was greatly appreciated. They were thoughtful enough to place dropcloths on my floor and cleaned up after the problem was fixed. I generally don't write reviews but these guys were the best and the price fair. No hesitation ever calling them again or recommending.
Mario G
Had an emergency at 11:00pm on a Tuesday, and Richmond got Mike over here in under an hour! He was able to quickly diagnose the problem, cut off the water main to the house to stop the leaking, and have us all set up for a repair the next day. Both plumbers who worked on the house provided excellent service and worked very quickly and carefully. Special thanks to Mike for his quick and efficient service.
Robert Acierno
Richmond Plumbing Heating & Air just installed all new air conditioning through my house. I cannot rave enough about the outstanding service I received!!!! They assessed the needs of the house and upgraded my systems. They made an appointment for yesterday at 9:00 and that is exactly when they showed up. 4 clean cut complete gentlemen went to work. Polite, friendly, & very neat. They worked hard and efficiently for 4-5 hours. Everything went extremely well. My home is now completely cool and I couldn't be happier. They are an outstanding company that I would highly recommend!!!
Laird Klein
Excellent company. Reliable, always on time, excellent prices, excellent workmanship. What else could you ask for in a contractor? They stood behind their work when I had a problem 100%. They acted responsibly and fairly. I had a new air condition system and I would definitely recommend them to anyone. Available 24/7
supremejudicial1
The service that Richmond Plumbing provided was excellent. After calling them at 6pm, they came the next day at 1pm exactly as they had told me. The cracked sewage pipe was cut out and replaced in under an hour and a half by two guys who were more than respectful and friendly. I hope I never have a plumbing problem again, but if I do, I know who I’ll be calling.
Tim Hoerle
We've been Richmond Plumbing and Heating customers for a few years now. When the heating company we'd been using for 18 years couldn't be bothered helping us after our furnace broke on the coldest day of the year, they were at our house within the hour, and within a couple of more hours made arrangements for installation of a new furnace (including asbestos abatement) on the very next day. They've been just as prompt and professional whenever we've called them with a plumbing problem. I highly recommend them!
Karen Johnsen
These guys are a highly professional outfit. I have owned a house for three years now and have had them do a variety of jobs: converting to gas; snaking sewer (and other) drains; and changing a leaky shower body. Plumbers are professional-- knowledgable, punctual, and thorough. Dispatchers are quick and polite. I will absolutely continue to call these guys for my plumbing needs and recommend them highly.
Sean OHanlon
Excellent! Highly Recommend! Amazing! We had a backup problem which resulted in feces everywhere. It was a traumatic and horrific mess. Richmond Plumbing sent Chuck and Raul, who, diagnosed and took care of our problem promptly. What prompted me to write this review was the way in which they conducted themselves, and the high level of care and respect they demonstrated towards us and our home. They were extremely considerate of us and our situation. Steve, their boss, came to assess the problem as well. We are so appreciative for their recommendations which is why our home was quickly back to being our home again. They all went way over what you expect from a Plumbing company. They helped us every step of the way and their services are fairly priced. So if you have a problem, big or small, rest assured that when you call Richmond Plumbing, they will not only take care of your plumbing problems promptly and efficiently, but they will take care of you as well. Thank you Richmond Plumbing for being there for us, when we needed you the most.
Annette Vellanti
We had a bathroom fixture issue and the plumber we use was out of town so we checked Angie's List and contacted Richmond at 1215am. They called early this morning and said they would be there between 12p and 4p which we expected to be be 4p to 5p. Instead, they arrived at 1145a and assessed the issue, gave estimate and offered to repair. We gladly accepted. Anthony and Luke, we're professional, explained issue and cleaned up. Left bathroom better than they found it. Would definitely use Richmond again!
Michael Weinberg
Forced air furnace & clogged sink issues (Google doesn't allow more than one review for a specific business per Google account, so I've combined two): My furnace stopped working from last winter. Called RP&H after a recommendation from my next door neighbor. The technician, Christian, came fairly promptly to inspect, found the cause (broken inductor motor), explained to us in detail how and why the motor failed (in simple, laymen terms that we could understand), checked on part availability, gave us the price, got our consent, went and got the part, returned and installed it all within 2 hours!! Christian was extremely friendly, very knowledgeable, and completely helpful in solving our issue. He also helped solve a decades-long thermostat issue we had due to the wiring of the original builder's subcontractor. HIGHLY RECOMMEND!! Second issue: completely clogged bathroom sink - A technician, Carmine, arrived early in the appointment time window, which is ALWAYS a plus for me. Our bathroom sink had been fully clogged for some time. FULLY, as in no drainage at all. As he was snaking and taking apart the pipes underneath, he explained everything to me as to what was causing the clog (soap turns to grease and over time clogs pipes). I expected to see globs of hair come out, but it was all soap scum; years of it :-( After clearing the pipe and two snake procedures, the clog was gone. We talked about NOT using any liquid, gel, etc, because they can damage pipes and in my experience, don't work all that well. He suggested a weekly flush of BOILING water, followed by sink hot water for a minute or two. The boiling water, in essence, turns the sludge back to liquid and helps flush the pipes. I have no shame in asking questions. Being a homeowner does not equate to knowing everything about my home!! Carmine was very friendly, knowledgeable, and did a first rate job. Once again, HIGHLY RECOMMEND!!
Steve G
The service I received to repair my broken heating system was outstanding! The technician was prompt, professional, and knowledgeable, quickly diagnosing the issue and ensuring everything was running smoothly before leaving. I couldn’t be more impressed with the efficiency and quality of the work—highly recommended!
Tutoring by Christine
We just had a heating/ac unit put in our sunroom today by the guys at Richmond Plumbing Heating and Cooling. Mike, John and Edgar we the absolute best!!! They did a fantastic job; they are all so knowledgeable, professional and are all around great guys. The job was done to perfection - so clean, neat and organized - we could not be happier. I cannot recommend this company enough - they are the absolute best people to work with!!! Would give 10 stars if I could!!! Thanks, guys - so much. We appreciate you!!
Donna Russo
Joe Vento , Richmond, plumbing and heating as well as their employees FRANK PRATT and MIKE OLIVA are amazing. From the moment they walked in my door till The moment they walked out, there was nothing but complete professionalism from the two of them, and I couldn’t be happier with the service that they provided. EXTREMELY SATISFYING EXPERIENCE!!!!!!! HIGHLY HIGHLY RECOMMENDED THEM !!!!
Bill Knight
Richmond Plumbing was great to work with—super professional and right on time. They fixed my hot water issue quickly and even took the extra step to improve my overall water pressure, which I really appreciated. The whole process was smooth, and they made everything really easy. If you need a reliable plumber, I’d definitely recommend them.
Nadia Adam
The two men that came to my house were AWESOME! Their names are TYLER AND JUSTIN. I had a big list of what they had to do in the house just so the plumbing's up to date and fixed. They were here for a little bit more than 4 hours and they tackled everything that I had to do in the house, as far as plumbing. We had to replace two bathroom faucets with new ones, replace two hot water stems in both apartments for the shower, and then put a new wax seal on the basement toilet which was leaking all over the place. Normally an old house you run into problems and these faucets were so hard to take off It's like they were glued onto the sink. And when they didn't have the part they got it right away and they finished the job. I'll tell you one thing I am so very happy with Richmond plumbing and these two guys Tyler and Justin. They were so respectful to the people in the house They worked hard and properly in all aspects of their work. They say me a lot of money by telling me what I should do instead of what I was thinking about doing which was the perfect remedy for the things I needed to get done in the house. Tyler and Justin are very knowledgeable when it comes to plumbing and how to install things and how to take things out. I was fascinated to see them work and I learned a lot too as they teach me a trick or too, If there were any problems in the future with anything else in the house. I would definitely hire Richmond plumbing for all your plumbing needs. I'm just a customer. The only thing is I realize they're for all these years is that the price per hour is high but this is the world we're living in now. To me it was so worth it so worth it to get this done and this way I don't have to worry about plumbing for a long time. I just couldn't take it anymore seeing it the way it was in the house. I waited a little while so I could do all these repairs together and it was so worth it. In closing I just want to give a huge thank you to Richmond plumbing for resolving my issues in the house ,repairing and replacing everything, that was an issue. There is nothing like a piece of mind after you hire the right people for the right job. I'll give this company 5 out of 5 stars anyway of the week. Last thing , TYLER AND JUSTIN YOU BOTH ARE SOO AWESOME! 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 THE WORK THAT YOU DID HERE IS IMPECCABLE AND PERFECT! AS A FAMILY HERE WE ARE SATISFIED BEYOND BELIEF THAT WE DON'T HAVE TO WORRY ANYMORE ABOUT THESE PLUMBING ISSUES AND ANY LEAKS. GREAT JOB ALL AROUND I REALLY MEAN THAT, FANTASTIC! I'LL RECOMMEND YOU BOTH TO ANYBODY AND THAT'S A PROMISE. If I could give you guys more than 5 out of 5 stars I would. You both were that great! Thank you Richmond Plumbing!!! Great work and an excellent job. Thank you, Kenny B
Kenny Bates
Plumbing issues are always so intimidating. Without first-hand knowledge, I didn't know where to turn. I am so grateful that I called Richmond Plumbing. Frank and Mike arrived promptly and walked us through the entire process. They got right to work and fixed everything in such a reasonable time. I will not hesitate to utilize Richmond plumbing again. If you need a reliable, knowledgeable, and professional plumber, do not hesitate to call Richmond Plumbing and Heating.
Jill Kissel
Had a sewer backup in our basement and we knew to call Richmond Plumbing because they get the job done right! Within an hour on a Saturday night Tyler and Justin came to our rescue ! They both were professional and knowledgeable. They not only cleared the clog but cleaned up the waste also! My husband and I are very, very pleased with how they both worked together and handled the situation. Great job guys!!! Thanks!!
Geraldine Mulrooney
I wanted to take a moment to write a outstanding review for the 2 professional plumbers Richmond Plumbing sent to rectify my severe plumbing issues. Carmine & Victor completed 2 major repairs in a days time saving the building I manage costly repairs from extensive water damage. They worked extremely hard to rectify the situation without taking a break while Maintaining the utmost cleanliness and professionalism throughout the day. I usually refrain from writing reviews but these 2 gentleman deserve praise for their superb work ethic & attention to detail. I have been a Superintendent for 15+ years & truly applaud Carmine and Victor for a the positive impact they bring to a very stressful situation. Thank you guys & I would definitely request & recommend these gentleman for all our future repairs Frankie Pezzolla Superintendent at Woodland Condos!
Frankie Pezzolla
Had a clogged kitchen sink and Richmond Plumbing sent Mike to my house in about 30 mins. Mike was very knowledgeable and answered all the questions I had about my situation and plumbing in general. He also took great care of my home by bringing cardboard to protect the cabinet underneath the sink from getting damaged. Most importantly he cleared the clog with one round of snaking. Would highly recommend Richmond Plumbing and Mike if possible.
Wayne Chu
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